The Crown House Hotel

Saffron Walden, Essex

Secure Booking Online

Instant Confirmation

Check-in Date
Nights
#Rooms
 
Room 1
Adults
Children
Room 2
Room 3
Average Guest Rating for The Crown House Hotel, Saffron Walden
Rooms:
4.1
Value:
4.2
Friendliness:
4.7
Cleanliness:
4.4
Facilities:
4.0
Staff service:
4.6
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.3
From 61 reviews
Sort:Guest Reviews
Previous Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
Anne
Mature Couple
Stayed: Jul '17
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
3
"Fine for one night."
One night bed and breakfast to meet up with friends in Saffron Walden.... Read more
"Fine for one night."
One night bed and breakfast to meet up with friends in Saffron Walden. Read less
Likes:
Location quiet and convenient.
Dislikes:
Had to wait 30 mins for room to be made up as Eviivo had not made hotel aware that we wanted twin beds. Pleasant receptionist brought us coffee while we waited.
Response from The Crown House Hotel:
Thank you for posting a review .We are sorry that you had to wait for your room to be ready for you. If you require twin beds it needs to be requested in bed preference, otherwise we are not informed. We do not like guests check in to to be delayed , we appreciate that you may have had a long journey and that you want to settle into your room. We immediately asked the housekeeping team to change your room to a twin for you and were happy to do all we could to resolve the misunderstanding
The Crown House Hotel, Saffron Walden
CLIVE
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent"
Excellent... Read more
"Excellent"
Excellent Read less
Likes:
Great Room, Nice place. Nice staff
Dislikes:
Too short
Response from The Crown House Hotel:
Thank you for taking the time to write a review of your stay with us. We are very happy to hear that you had such and "excellent" stay. We hope that you can stay longer next time. Thank you for your kind feedback.
The Crown House Hotel, Saffron Walden
Keith
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"First Class Hotel in every respect"
Relaxing.... Read more
"First Class Hotel in every respect"
Relaxing. Read less
Likes:
Frlyness and food.
Dislikes:
Problem with new shower tap.
The Crown House Hotel, Saffron Walden
Peter
Mature Couple
Stayed: Apr '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A comfortable base to visit Saffron Walden"
My wife and I were getting away for a few days. I work from home full-time, and during annual leave I like to escape somewhere. With the pound lower, now is the time to explore England. Saffron Walden... Read more
"A comfortable base to visit Saffron Walden"
My wife and I were getting away for a few days. I work from home full-time, and during annual leave I like to escape somewhere. With the pound lower, now is the time to explore England. Saffron Walden is an extraordinary place, cut-off from the hustle and bustle of elsewhere; and the Crown House is an excellent base from which to explore. We had a comfortable and enjoyable stay. Read less
Likes:
The staff were friendly and accommodating.
Dislikes:
There were a few ants in our room, but we were in the country!
Response from The Crown House Hotel:
We are very lucky in this area, Saffron Walden is a little gem of a town, which retains a lot of its own identity. We are really pleased that you enjoyed your escape and exploration of the area so much. Thank you for your kind comments, we are very pleased that you had a comfortable and enjoyable stay with us.
The Crown House Hotel, Saffron Walden
David
Mature Couple
Stayed: Apr '17
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
3
"Nice overnight stop"
Nice overnight stop after attending an on site wedding reception. Strange to have breakfast served from 08.30 to 09.30 on a Sunday morning following an early hours of the morning finish to a hotel fun... Read more
"Nice overnight stop"
Nice overnight stop after attending an on site wedding reception. Strange to have breakfast served from 08.30 to 09.30 on a Sunday morning following an early hours of the morning finish to a hotel function but a nice hotel in a great location. Read less
Likes:
Nice friendly staff and a comfy, cosy bar (albeit very crowded!)
Dislikes:
VERY disappointed to see the refrigeration unit housing the premium bottled beers in the bar 'hidden' behind some material covering to prevent sale in preference to a single unlabelled cask of beer!
Response from The Crown House Hotel:
We really appreciate guest feedback, thank you fro writing a review of your stay with us. We are really pleased that you enjoyed your stay with us, and would recommend us to a friend. I am sorry that we were not serving our premium bottled beers, the groom especially wanted us to have a barrel of Wherry instead. I am sorry that you could not see the Wherry label, there was a display badge, I am not sure why that was not visible. We will have a look at our Sunday breakfast times.
The Crown House Hotel, Saffron Walden
Kit
Alone
Stayed: Apr '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Comfortable"
Convenient for work... Read more
"Comfortable"
Convenient for work Read less
Likes:
Friendliness and excellent breakfast
Dislikes:
None
Response from The Crown House Hotel:
Thank you for writing a review of your stay with us. We are really pleased that you enjoyed your breakfast so much and that you would recommend us . We could not ask for more.
The Crown House Hotel, Saffron Walden
Anna
Alone
Stayed: Apr '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Excellent"
I had a really peaceful evening and thoroughly enjoyed the room and the tranquillity.... Read more
"Excellent"
I had a really peaceful evening and thoroughly enjoyed the room and the tranquillity. Read less
Likes:
Friendly, flexible and efficient
Dislikes:
None
Response from The Crown House Hotel:
Thank you for taking the time to write a review of your stay at The Crown House. We are really happy to hear that you had a tranquil and peaceful stay with us. It is lovely to hear that your stay with us was all we would wish it to be.
The Crown House Hotel, Saffron Walden
Lynda
Group of Adults
Stayed: Feb '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Comfortable over night stay in a good location"
Clean spacious room with all facilities required for an overnight stay. Breakfast was efficient and good quality.... Read more
"Comfortable over night stay in a good location"
Clean spacious room with all facilities required for an overnight stay. Breakfast was efficient and good quality. Read less
Likes:
In a good location for our needs
Dislikes:
None
Response from The Crown House Hotel:
We really value guests feedback, thank you for taking the time to write a review of your stay with us.We are really pleased that you had a comfortable stay with us and enjoyed your breakfast.
The Crown House Hotel, Saffron Walden
Tori
Young Couple
Stayed: Feb '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"A lovely overnight escape"
My husband and I thoroughly enjoyed our stay at the Crown House Hotel. The staff were lovely and the room was very comfortable and clean. We also particularly appreciated how the chef accommodated m... Read more
"A lovely overnight escape"
My husband and I thoroughly enjoyed our stay at the Crown House Hotel. The staff were lovely and the room was very comfortable and clean. We also particularly appreciated how the chef accommodated my husband's special dietary requirements for dinner and breakfast. Read less
Likes:
The friendly staff and comfortable accommodation.
Dislikes:
The bathroom facilities were the only slight draw back - the shower pressure was not great and the temperature was difficult to regulate and the bathroom as a whole was a bit dated and do-it-yourself.
Response from The Crown House Hotel:
Thank you for taking the time to write a review of your stay with us and your kind comments. We are only too happy to accommodate special dietary requirements. We know, ourselves how disappointing it is to go to eat somewhere and have very little choice. We are sorry that you had problems with your shower. That particular shower was completely replaced last year, including the pump, by an experienced plumbing company. We will get that checked out. Thank you for letting us know.
The Crown House Hotel, Saffron Walden
Terry
Mature Couple
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellant hotel & food"
We stayed for one night a friend had a dinner party it was all wonderful.... Read more
"Excellant hotel & food"
We stayed for one night a friend had a dinner party it was all wonderful. Read less
Likes:
Everything was lovely the room, the staff & the food was gorgeous.
Dislikes:
None
Response from The Crown House Hotel:
Thank you for your kind comments, and for taking the time to write a review of your stay with us. We are really happy that your stay with us was all that we would hope it to be.
The Crown House Hotel, Saffron Walden
Previous Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next

Ratings & Awards

AA 3 Stars HotelCertificate of ExcellenceBooking.com 2015 award  8 .2AA Quality Inspected 3 StarsBooking.com Guest Review Awards 2016

Guest Reviews

Overall rating: 4.3 out of 5
 We spent two nights here for a wedding at another venue a few miles away. It turned out to be nicer than the wedding venue so glad that was sold out. 
Lindon / Sep 17
Read more reviews