The Crown House Hotel

Saffron Walden, Essex

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Nights
#Rooms
 
Room 1
Adults
Children
Room 2
Room 3
Average Guest Rating for The Crown House Hotel, Saffron Walden
Rooms:
4.1
Value:
4.2
Friendliness:
4.7
Cleanliness:
4.4
Facilities:
4.0
Staff service:
4.6
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.3
From 63 reviews
Sort:Guest Reviews
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MARIE
Mature Couple
Stayed: Apr '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"friendly"
overnight stay , easy booking in , lovely room ,despite being near the road the room was quiet .... Read more
"friendly"
overnight stay , easy booking in , lovely room ,despite being near the road the room was quiet . Read less
Likes:
nice staff , relaxed atmosphere ,parking
Dislikes:
no
Response from The Crown House Hotel:
Thank you for taking the time to write a review of your stay with us. We are really happy that you had a welcoming, friendly and relaxed stay with us.
The Crown House Hotel, Saffron Walden
Dylan
Alone
Stayed: Mar '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Solid hotel and good value for money."
Quick trip to meet with a client. Reasonable distance from airport to the hotel and then great distance from hotel to research park. Arrived late evening from the airport and then out early in the mor... Read more
"Solid hotel and good value for money."
Quick trip to meet with a client. Reasonable distance from airport to the hotel and then great distance from hotel to research park. Arrived late evening from the airport and then out early in the morning. Read less
Likes:
Staff were very pleasant and helpful. They helped make the stay enjoyable and successful.
Dislikes:
Did not see any local places to eat when we check in late.
Response from The Crown House Hotel:
We appreciate you taking the time to write a review of your stay with us, and we were pleased to be able to make your stay enjoyable.Although we were happy to make you sandwiches if you come and stay again, and know you will arriving late, please let us know and we will do our best to arrange some hot food for you if we can.
The Crown House Hotel, Saffron Walden
Jeffrey
Alone
Stayed: Feb '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Apeaceful Haven"
I arrived to a friendly welcome at reception. My room in the stables annex was very comfortable with all the facilities I needed including wifi. It was also very peaceful despite the raod adjacent to ... Read more
"Apeaceful Haven"
I arrived to a friendly welcome at reception. My room in the stables annex was very comfortable with all the facilities I needed including wifi. It was also very peaceful despite the raod adjacent to the property. Breakfast was excellent both in quality and quantity. All in all just about perfect Read less
Likes:
Everything was as I wanted it and the location was perfect for the business I was conducting at Granta Park
Dislikes:
None
Response from The Crown House Hotel:
Thank you so much for your kind comments, we are really pleased that you found The Crown House "a peaceful haven". It is such a lovely old coaching inn and in such a pretty part of Essex. We are very proud to carry on the centuries old tradition of hospitality.
The Crown House Hotel, Saffron Walden
David
Alone
Stayed: Jan '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely hotel and restaurant"
Very comfortable... Read more
"Lovely hotel and restaurant"
Very comfortable Read less
Likes:
Friendly, comfortable, clean, well kept
Dislikes:
none
Response from The Crown House Hotel:
We really value all customer feedback and we really appreciate you taking the time to review your stay with us. We are very happy that your stay with us was was all we would hope it to be.
The Crown House Hotel, Saffron Walden
Alex
Alone
Stayed: Jan '16
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Feriendly establishment."
Have now stayed there twice, no problems have been encountered. Good spacious rooms with good selection of hot drinks and biscuits. Extremely comfortable beds.... Read more
"Feriendly establishment."
Have now stayed there twice, no problems have been encountered. Good spacious rooms with good selection of hot drinks and biscuits. Extremely comfortable beds. Read less
Likes:
I really enjoyed the food, good choices, well cooked and excellent portions.
Dislikes:
Could maybe do with a real ale tap or two, but I suppose customer numbers dictate that.
Response from The Crown House Hotel:
We are always happy when guests return to stay with us, and are very pleased that you enjoyed our food and our comfy beds. You are correct about the issues with draught real ale,we do however offer an excellent range of Premium Bottle Ales. I do realise it is not the same though. We look forward to your next visit.
The Crown House Hotel, Saffron Walden
Lieve
Mature Couple
Stayed: Jan '16
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Essentials such as bed, shower, temperature of the room excellent"
A bit of spin rags between the lamps on the wall in the dining room... Read more
"Essentials such as bed, shower, temperature of the room excellent"
A bit of spin rags between the lamps on the wall in the dining room Read less
Likes:
Very friendly service
Dislikes:
No concierge at night and doors to facilities open (have to be in case of fire)
Response from The Crown House Hotel:
We are really pleased that your room was excellent, we are in the process of refurbishing all of the communal areas. The dining room has been completely refurbnished. Thank you for taking the time to write a review of your stay with us.
The Crown House Hotel, Saffron Walden
Kevin
With a colleague
Stayed: Nov '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Family run with a homely feel."
A collegue and I had a dinner meeting and stayed overnight for business purposes. I am looking to stay in the area 1 night per week from January and would certainly consider.... Read more
"Family run with a homely feel."
A collegue and I had a dinner meeting and stayed overnight for business purposes. I am looking to stay in the area 1 night per week from January and would certainly consider. Read less
Likes:
A nice family run establishment with homely feel.
Dislikes:
No
Response from The Crown House Hotel:
Thank you for taking the time to review The Crown House. We are pleased that you enjoyed your dinner and stay with us.We would be very happy for you to stay with us next year.
The Crown House Hotel, Saffron Walden
Keith
Alone
Stayed: Nov '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Very pleasent in a quiet and comfortable room"
Two days on business in the local area... Read more
"Very pleasent in a quiet and comfortable room"
Two days on business in the local area Read less
Likes:
Very helpful staff - I needed to stay a while after checkout on the last day (to do some work) and the staff set me up with a table in the corner of the dining room which was perfect.
Dislikes:
None
Response from The Crown House Hotel:
Thank you for taking the time to write a review of your stay at The Crown House, we really appreciate feedback. We were happy to help, and pleased that you had a pleasant and comfortable stay.
The Crown House Hotel, Saffron Walden
Alan
Alone
Stayed: Oct '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Traditional family-style hotel."
This was perfect for my needs as I was working nearby. It is traditional rather than contemporary but everything met my needs and expectations.... Read more
"Traditional family-style hotel."
This was perfect for my needs as I was working nearby. It is traditional rather than contemporary but everything met my needs and expectations. Read less
Likes:
Comfortable bed and friendly staff.
Dislikes:
None
Response from The Crown House Hotel:
We really appreciate you taking the time to write your review of your stay with us. We are really pleased that your stay with us was enjoyable. We hope to see you next year.
The Crown House Hotel, Saffron Walden
Federico
Alone
Stayed: Oct '15
2
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
3
"Excellent location and Friendly service"
I had been there for businesses and the service it's good, there is room for improvement, some of the facilities need to refurbished.... Read more
"Excellent location and Friendly service"
I had been there for businesses and the service it's good, there is room for improvement, some of the facilities need to refurbished. Read less
Likes:
Friendly Service
Dislikes:
The temperature of the electric shower was difficult to control, the heating was not working properly.
Response from The Crown House Hotel:
Thank you for your review of The Crown House. We are pleased that you enjoyed your stay with us. We really appreciate you highlighting the issue with the shower. We will get that checked out. We did have some issues with the boiler, which have been remedied now. We are sorry that it was not working properly during your stay. We are a listed building ,so we are restricted, but do have a rolling program of refurbishment.
The Crown House Hotel, Saffron Walden
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Ratings & Awards

AA 3 Stars HotelCertificate of ExcellenceBooking.com 2015 award  8 .2AA Quality Inspected 3 StarsBooking.com Guest Review Awards 2016

Guest Reviews

Overall rating: 4.3 out of 5
 A one night stop over for a work meeting in the town. 
Sally / Oct 17
Read more reviews