The Crown House Hotel

Saffron Walden, Essex

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Check-in Date
Nights
#Rooms
 
Room 1
Adults
Children
Room 2
Room 3
Average Guest Rating for The Crown House Hotel, Saffron Walden
Rooms:
4.1
Value:
4.2
Friendliness:
4.7
Cleanliness:
4.4
Facilities:
3.9
Staff service:
4.6
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.3
From 55 reviews
Sort:Guest Reviews
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Alan
Alone
Stayed: Oct '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Traditional family-style hotel."
This was perfect for my needs as I was working nearby. It is traditional rather than contemporary but everything met my needs and expectations.... Read more
"Traditional family-style hotel."
This was perfect for my needs as I was working nearby. It is traditional rather than contemporary but everything met my needs and expectations. Read less
Likes:
Comfortable bed and friendly staff.
Dislikes:
None
Response from The Crown House Hotel:
We really appreciate you taking the time to write your review of your stay with us. We are really pleased that your stay with us was enjoyable. We hope to see you next year.
The Crown House Hotel, Saffron Walden
Federico
Alone
Stayed: Oct '15
2
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
3
"Excellent location and Friendly service"
I had been there for businesses and the service it's good, there is room for improvement, some of the facilities need to refurbished.... Read more
"Excellent location and Friendly service"
I had been there for businesses and the service it's good, there is room for improvement, some of the facilities need to refurbished. Read less
Likes:
Friendly Service
Dislikes:
The temperature of the electric shower was difficult to control, the heating was not working properly.
Response from The Crown House Hotel:
Thank you for your review of The Crown House. We are pleased that you enjoyed your stay with us. We really appreciate you highlighting the issue with the shower. We will get that checked out. We did have some issues with the boiler, which have been remedied now. We are sorry that it was not working properly during your stay. We are a listed building ,so we are restricted, but do have a rolling program of refurbishment.
The Crown House Hotel, Saffron Walden
David
Young Couple
Stayed: Aug '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Bags of character"
Needed to be near to a wedding, really enjoyed the hotel, four poster, sunken bath, huge shower, great breakfast, lots of parking, ideal really.... Read more
"Bags of character"
Needed to be near to a wedding, really enjoyed the hotel, four poster, sunken bath, huge shower, great breakfast, lots of parking, ideal really. Read less
Likes:
Friendly, old school decor, relaxed atmosphere, great breakfast too!
Dislikes:
None
Response from The Crown House Hotel:
Thank you for writing your review of The Crown House. We are really pleased that you enjoyed your stay with us.
The Crown House Hotel, Saffron Walden
Cerian
Alone
Stayed: Aug '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Home from home - lovely"
This is the second time I have stayed here and it won't be the last time. Lovely people and rooms are comfortable and clean. Breakfast is great.... Read more
"Home from home - lovely"
This is the second time I have stayed here and it won't be the last time. Lovely people and rooms are comfortable and clean. Breakfast is great. Read less
Likes:
I always feel safe, which is important when travelling alone.
Dislikes:
None
Response from The Crown House Hotel:
We really value guest feedback, and are always very pleased to welcome people back to stay with us again. We look forward to your next visit with us.
The Crown House Hotel, Saffron Walden
Nicola
Family with young Children
Stayed: May '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Friendly hotel with lots of character and yummy breakfast"
Stayed for one night in a family room with our two boys (8 & 6). Staff really helpful, welcoming and fantastic with our children. Hotel is nicely situated for Cambridge/Duxford and has beautiful, ... Read more
"Friendly hotel with lots of character and yummy breakfast"
Stayed for one night in a family room with our two boys (8 & 6). Staff really helpful, welcoming and fantastic with our children. Hotel is nicely situated for Cambridge/Duxford and has beautiful, quiet gardens. Read less
Likes:
Breakfast! Good choice and good chef, scrambled eggs and salmon definitely recommended. Good night's sleep, quiet room.
Dislikes:
None
Response from The Crown House Hotel:
We are always pleased to be able to help, it is what makes our job so satisfying. We are really pleased that you enjoyed your breakfast so much and that you had a good rest with us. Thank you for posting your kind comments.
The Crown House Hotel, Saffron Walden
Jon
Mature Couple
Stayed: Apr '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A really relaxing stay!"
We had a lovely time, were well looked after and really enjoyed the hotel.... Read more
"A really relaxing stay!"
We had a lovely time, were well looked after and really enjoyed the hotel. Read less
Likes:
A lovely room, we could check in early, and the service was fantastic.
Dislikes:
Nothing
The Crown House Hotel, Saffron Walden
Anne
Mature Couple
Stayed: Apr '15
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"good overnight stop to break a long journey"
relaxing... Read more
"good overnight stop to break a long journey"
relaxing Read less
Likes:
nice house,pleasant staff
Dislikes:
no
The Crown House Hotel, Saffron Walden
sophie
Young Couple
Stayed: Apr '15
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"Beautiful room in an idyllic location"
Loved the four poster bed and giant bath. The village is gorgeous and the staff very nice. The bed was very comfy and we slept really well. Breakfast was fine and plenty of options. Would defiantly re... Read more
"Beautiful room in an idyllic location"
Loved the four poster bed and giant bath. The village is gorgeous and the staff very nice. The bed was very comfy and we slept really well. Breakfast was fine and plenty of options. Would defiantly return and highly recommend. Read less
Likes:
The room was massive and the bed was lovely. Huge bathroom with two sinks, separate shower and huge bath. Was just lovely. No street noise to disturb is even though our room was on the road.
Dislikes:
None
Response from The Crown House Hotel:
Firstly, apologies for the delay in responding to your review. We are really pleased that you enjoyed your stay with us, and we hope to see you again.Please do not forget to ask for room 18 again.
The Crown House Hotel, Saffron Walden
Robert
Mature Couple
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Relaxing stay"
very comfortable... Read more
"Relaxing stay"
very comfortable Read less
Likes:
The helpful staff
Dislikes:
The staff were very friendly and helpful
The Crown House Hotel, Saffron Walden
Sten
Alone
Stayed: Mar '15
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"A small intimate hotel with helpful with helpful staff."
Two nights stay, conveniently close to Chesterford Park where I attended a training course.... Read more
"A small intimate hotel with helpful with helpful staff."
Two nights stay, conveniently close to Chesterford Park where I attended a training course. Read less
Likes:
Convenient location.
Dislikes:
None
Response from The Crown House Hotel:
I must apologise for the very long delay in responding to your review of your stay with us. We really do appreciate guest reviews. We are very happy that you found your stay with us both comfortable and convenient.
The Crown House Hotel, Saffron Walden
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Ratings & Awards

AA 3 Stars HotelCertificate of ExcellenceBooking.com 2015 award  8 .2AA Quality Inspected 3 StarsBooking.com Guest Review Awards 2016

Guest Reviews

Overall rating: 4.3 out of 5
 Overnight stay before listening to our daughter in a concert. 
Alan  / Aug 17
Read more reviews