The Crown House Hotel

Saffron Walden, Essex

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Nights
#Rooms
 
Room 1
Adults
Children
Room 2
Room 3
Average Guest Rating for The Crown House Hotel, Saffron Walden
Rooms:
4.2
Value:
4.3
Friendliness:
4.8
Cleanliness:
4.4
Facilities:
4.0
Staff service:
4.7
Location:
4.5
Breakfast:
4.6
Guest Rating:
4.4
From 50 reviews
Sort:Guest Reviews
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Linda
Mature Couple
Stayed: Jul '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Little Gem"
We needed a hotel for one night to attend a party and the 2 central hotels in SW were fully booked so we chose one a bit further out and we are so glad we did! This is a little gem of a find and only ... Read more
"Little Gem"
We needed a hotel for one night to attend a party and the 2 central hotels in SW were fully booked so we chose one a bit further out and we are so glad we did! This is a little gem of a find and only sad we hadn't booked for longer. Read less
Likes:
4 poster bed, huge bath, lovely gardens and excellent friendly, helpful staff. The breakfast!
Dislikes:
None
Response from The Crown House Hotel:
We are really happy that we were able to look after you when you could not find another hotel. We hope that you can stay longer next time.
Thank you so much for taking the time to write a review of your stay.
The Crown House Hotel, Saffron Walden
Peiwei
With a colleague
Stayed: Jul '16
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"The best and closest hotel for a business trip to local companies."
Came late in the night and Tina was waiting to serve.... Read more
"The best and closest hotel for a business trip to local companies."
Came late in the night and Tina was waiting to serve. Read less
Likes:
Quilt and convenience.
Dislikes:
None
Response from The Crown House Hotel:
Thank you for writing a review of your stay with us. We appreciate it. We are really happy that your stay was all we would hope it to be. Thank you for your kind comments.
The Crown House Hotel, Saffron Walden
Donna
Alone
Stayed: Jun '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Just Right"
I enjoyed a very fine stay at the Crown House.... Read more
"Just Right"
I enjoyed a very fine stay at the Crown House. Read less
Likes:
The people are lovely- friendly and helpful, the room was comfortable, clean and commodious. Breakfast was fast and high quality. They even leave cookies in the room.
Dislikes:
The only criticism is that there is no food available late at night (after 9:00).
Response from The Crown House Hotel:
Thank you for writing a review of your stay with us. we are really pleased that you had a comfortable stay.Thank you for your kind comments.
Regarding the restaurant closing time of 9pm, we do not have enough demand to keep the restaurant open later. If you knew you were arriving later, it is possible to phone and order your food, if you were arriving shortly after 9pm. If you anticipated arriving between 9-10pm I am sure that we would be able to make you a sandwich.
The Crown House Hotel, Saffron Walden
Iain
Mature Couple
Stayed: May '16
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"Friendly and comfortable"
Stayed one night when visiting friends. Room 12 (top floor)... Read more
"Friendly and comfortable"
Stayed one night when visiting friends. Room 12 (top floor) Read less
Likes:
Lovely old building. Pleasant staff. Plenty of parking. Good breakfast. Comfortable room. Good value for two sharing.
Dislikes:
The en-suite bathroom door wouldn't close - can be forgiven given the age of the building. The shower is a little outdated although the bathroom looks recently updated.
Response from The Crown House Hotel:
Thank you for your review of The Crown House and your stay with us, and your helpful comments.
We have ,since your stay installed new boilers and water pumps to the original building and new showers in some of the rooms.
This is a lovely old building, but we will ensure that the bathroom door shuts properly. Thank you for letting us know, it is really helpful to us to find out how we can improve things for our guests.
The Crown House Hotel, Saffron Walden
Ian
Mature Couple
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Good quality accommodation"
We stayed 2 nights B&B, midweek... Read more
"Good quality accommodation"
We stayed 2 nights B&B, midweek Read less
Likes:
Room was clean, bed was comfy, bathroom fine, breakfast lovely, easy to get too, car parking.
Dislikes:
Room was very hot overnight (beginning of May, so hardly mid-summer), couldn't sleep with the windows open as the room was on the ground floor. Found a fan during the night which helped, but still hot
Response from The Crown House Hotel:
Thank you for taking the time to write a review of your stay with us.We are really pleased that your room was comfy and that you enjoyed your breakfast.
We are very sorry that we are unable to put air conditioning in our buildings at this time. We do, as you say provide fans for our guests.We are really happy that you would recommend us to a friend, thank you.
The Crown House Hotel, Saffron Walden
Jens
Group of Adults
Stayed: May '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
5
"A day in duxford Aircraft Museum and a nice Location nearby"
Visiting duxford and See englisch countryside nearby... Read more
"A day in duxford Aircraft Museum and a nice Location nearby"
Visiting duxford and See englisch countryside nearby Read less
Likes:
Nice Location in a typical english countryside Style
Dislikes:
None
Response from The Crown House Hotel:
Thank you for your kind comments and for writing a review of your stay with us. We are really pleased that you enjoyed your stay with us
The Crown House Hotel, Saffron Walden
Jan
Alone
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"cosy old fashioned hotel"
One night stay before meeting next day.... Read more
"cosy old fashioned hotel"
One night stay before meeting next day. Read less
Likes:
Hotel was quaint but comfortable. Staff very helpful, good breakfast next morning. Hotel had a lot of character.
Dislikes:
None
Response from The Crown House Hotel:
Thank you for taking the time to write a review of your stay with us. We are really pleased that you enjoyed the character of this lovely old coaching inn, and that you were comfortable and enjoyed your breakfast.We really appreciate your kind comments and hope to see you again if you need to stay in this area.
The Crown House Hotel, Saffron Walden
MARIE
Mature Couple
Stayed: Apr '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"friendly"
overnight stay , easy booking in , lovely room ,despite being near the road the room was quiet .... Read more
"friendly"
overnight stay , easy booking in , lovely room ,despite being near the road the room was quiet . Read less
Likes:
nice staff , relaxed atmosphere ,parking
Dislikes:
no
Response from The Crown House Hotel:
Thank you for taking the time to write a review of your stay with us. We are really happy that you had a welcoming, friendly and relaxed stay with us.
The Crown House Hotel, Saffron Walden
Dylan
Alone
Stayed: Mar '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Solid hotel and good value for money."
Quick trip to meet with a client. Reasonable distance from airport to the hotel and then great distance from hotel to research park. Arrived late evening from the airport and then out early in the mor... Read more
"Solid hotel and good value for money."
Quick trip to meet with a client. Reasonable distance from airport to the hotel and then great distance from hotel to research park. Arrived late evening from the airport and then out early in the morning. Read less
Likes:
Staff were very pleasant and helpful. They helped make the stay enjoyable and successful.
Dislikes:
Did not see any local places to eat when we check in late.
Response from The Crown House Hotel:
We appreciate you taking the time to write a review of your stay with us, and we were pleased to be able to make your stay enjoyable.Although we were happy to make you sandwiches if you come and stay again, and know you will arriving late, please let us know and we will do our best to arrange some hot food for you if we can.
The Crown House Hotel, Saffron Walden
Jeffrey
Alone
Stayed: Feb '16
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Apeaceful Haven"
I arrived to a friendly welcome at reception. My room in the stables annex was very comfortable with all the facilities I needed including wifi. It was also very peaceful despite the raod adjacent to ... Read more
"Apeaceful Haven"
I arrived to a friendly welcome at reception. My room in the stables annex was very comfortable with all the facilities I needed including wifi. It was also very peaceful despite the raod adjacent to the property. Breakfast was excellent both in quality and quantity. All in all just about perfect Read less
Likes:
Everything was as I wanted it and the location was perfect for the business I was conducting at Granta Park
Dislikes:
None
Response from The Crown House Hotel:
Thank you so much for your kind comments, we are really pleased that you found The Crown House "a peaceful haven". It is such a lovely old coaching inn and in such a pretty part of Essex. We are very proud to carry on the centuries old tradition of hospitality.
The Crown House Hotel, Saffron Walden
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Ratings & Awards

AA 3 Stars HotelCertificate of ExcellenceBooking.com 2015 award  8 .2AA Quality Inspected 3 StarsBooking.com Guest Review Awards 2016

Guest Reviews

Overall rating: 4.4 out of 5
 Excellent 
CLIVE / Jun 17
Read more reviews